Shipping & Delivery
Garrard & Flack Australia ships cricket bats and cricket gear throughout Australia.
Because our cricket bats are handcrafted and made to order, delivery timeframes can vary slightly depending on the product, your location and current order volume.
Shipping summary
Garrard & Flack Australia ships throughout Australia. Because our bats are custom made to order, please allow time for manufacturing before dispatch. Once your order is on the way, you will receive tracking details where available.
- Custom-made bats require manufacturing time before dispatch.
- Delivery timeframes may vary by location and carrier.
- Orders are shipped using trusted delivery partners.
If you need your order by a particular date, contact us before placing your order.
Cricket Bat Delivery
Garrard & Flack cricket bats are custom made to order. Please allow approximately 3 business days for your bat to be made and prepared before dispatch.
Once dispatched, delivery usually takes approximately 10–14 business days, depending on your location and the delivery provider.
We use trusted delivery services such as Australia Post and DHL for Australian orders.
Other Cricket Gear
Delivery timeframes for other cricket gear, including batting gloves, batting pads, luggage and wicket keeping equipment, may vary depending on availability and your location.
If your order contains both a custom-made cricket bat and other cricket gear, your items may be shipped together once the bat is ready, unless otherwise arranged.
Order Processing
After placing your order, you will receive an order confirmation email. Once your order has been dispatched, tracking details will be provided where available.
Please make sure your shipping address is correct at checkout. Garrard & Flack Australia is not responsible for delays or delivery issues caused by incorrect address details.
Delivery Timeframes
Estimated delivery timeframes are provided as a guide only. Delivery may take longer during busy periods, public holidays, cricket season peaks, supplier delays or courier network delays.
If you need your order by a specific date, please contact us before purchasing so we can advise whether the timeframe is likely to be achievable.
Shipping Within Australia
We currently ship throughout Australia. Delivery times may vary between metro, regional and remote areas.
Remote locations may require additional delivery time.
International Shipping
If you are located outside Australia and would like to purchase from Garrard & Flack Australia, please contact us before placing an order so we can confirm whether shipping is available to your location.
Damaged or Missing Deliveries
If your order arrives damaged, or if you believe your delivery is missing, please contact us as soon as possible with your order number and any relevant photos or tracking information.
We will review the issue and assist where possible.
Questions About Shipping?
If you have any questions about delivery timeframes, shipping options or whether your order can arrive by a certain date, please get in touch before ordering.